Order Replacement Parts

We apologize, but we are currently experiencing unusually high call volume. Serving you is important to us. Please send us a support email at [email protected] and include as much information as possible, such as model number and reason for the inquiry.

We make it easy. Here you can order free warranty parts, or purchase the replacement parts you need.

*Note: Battery products including ride-on toys, e-bikes and e-scooters are not listed. Please call us at (800) 872-2453 or email us directly at [email protected] and include as much information as possible, such as model number and reason for the inquiry.

U.S. Customers

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(Note: parts only available online for US customers.)

I'm a Consumer Parts for me or my family

I'm a Retailer Parts for my store

Non U.S. Customers

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contact information for your country.

[email protected] 1.800.632.792

[email protected] 1.800.872.2453

[email protected] 0031-0299/410000

[email protected] 44 (0) 1604 401719

[email protected] 800.148.3391

[email protected] 1.800.632.792

[email protected] 44 (0) 1604 401719

NEED HELP?

Click here to read general information and FAQs about warranties, warranty parts, returns and order cancellations. Or use the Contact Us form and we’ll respond to your questions or comments.